A dental practice.
Booking and moving appointments, and reminders the day before. Questions about treatment go to the practice.
/ Customer messages
Customermessages.
The WhatsApps and quote requests that eat your day. Most of them are the same few questions. We set up an assistant to answer those from your own prices and policies, and to ask you about the rest.
V, Victor. At sea it means "I require assistance." It fits a page about the people messaging you for help.
What it costsyou now.
Say you get 40 messages a day and each takes three minutes. That's two hours a day, or about 60 hours a month if they come in every day, and a lot of it after hours. A survey works out how many of those need you at all.
What it handles,and what it asks.
It handles these
- Hours, directions and parking
- Prices from your price list
- Bookings and moving appointments
- Quotes from your standard rates
- Order and job updates
- Reminders and follow-ups
It asks you first
- Discounts and specials
- Refunds and complaints
- Anything it hasn't seen before
- Anything medical, legal or about money owed
What that looks likein different businesses.
A plumber.
Quotes for standard jobs from the rate card. Anything that sounds like a burst pipe goes to the owner straight away.
A butcher.
Order updates and the week's specials. Complaints about the meat always go to the owner.
A car service centre.
Service bookings and "is my car ready?" updates. Requests to pay later go to the manager.
Where tostart.
A survey shows what it's worth for your business. A build sets up the first job.
How manyWhatsApps today?
Book a free call and we'll look at your messages together. If an assistant won't save you real time, we'll say so.